Job Summary:
Responsible for leading and managing group discussions, meetings, and workshops. Will have excellent communication skills, be able to build rapport with targeted K-12 student participants and have experience in facilitation.
Requirements:
- Must live within 30 minutes of location.
- Completion of a Bachelors Degree in a Human Service field with 2 years of pre or post Bachelors experience with Mental Health population; meets requirements under 10A NCAC 27G.0104 as a Qualified Professional for Mental Health and a minimum of two (2) years documented experience with children, adolescents, and families.
- Proven experience in facilitation, with a strong track record of success in leading group discussions and workshops for targeted K-12 student populations.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse audiences.
- Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines.
- Proficiency in Microsoft Office Suite and other relevant software.
- Ability to work independently or as part of a team.
- Flexibility to work outside of normal business hours if required.
- Knowledge of human services and NH/DD/SAS network.
- Knowledge of State Services and Definitions as outlined in MH/DD/SAS.
- Knowledge of basic office practices and procedures including record keeping and filing systems.
- Knowledge of clinical diagnosis and treatments.
Key Responsibilities:
- Creates a nurturing environment to support children and students social, emotional, and behavioral needs; plans and coordinates group discussions, meetings, and workshops to achieve the desired outcomes.
- Provides direct services through school-based interventions to support family preservation, meeting educational goals, and maintaining appropriate role functioning in community setting as outlined in the Child and Adolescent Day Treatment service definition.
- Completes initial and updated crisis plans for all clients under caseload for assigned day treatment programs and contracted school or other agency programs.
- Submits authorization requests for services/re-authorization requests within 14 days prior to expiration; keeps staff informed of changes regarding authorization and documentation.
- Develops the initial Person-Centered Plan (PCP) and its ongoing revisions and ensures its implementation; monitors the status of the recipients’ progress and the effectiveness of the strategies and interventions outlined in the PCP.
- Consults with identified medical and non-medical providers, engages community and natural supports, and includes their input in the PCP process.
- Completes functional needs assessment(s) to determine the scope and anticipated outcomes to the services.
- Handles any conflicts that may arise during the discussion and works to find common ground; works with the Clinical Director and other staff as needed to provide de-escalation and mediation with families and clients.
- Prepares and distributes materials necessary for the meeting, such as handouts, presentations, and training materials.
- Follows-up with students after the discussion to ensure that they understand the next steps and any action items.
- Participates in meetings, evaluates the effectiveness of the facilitation and make recommendations for future improvements; uses data for decision making to promote equitable implementation and outcomes.
- Performs Case Management functions of linking and arranging for services and referrals; makes regular contact with client’s family members and/or work/school personnel involved with each client.
- Provides support through planning and coordination of services on behalf of the individual client.
- In conjunction with the Clinical Director, reports to the Department of Social Services any incidents of suspected abuse and or neglect to the proper authorities
- Maintains confidentiality of the client and the client’s records.
- Completes required documentation daily (by the end of shift); documents the hours of weekly service notes reflecting the purpose of contact, interventions used and effectiveness of intervention in accordance to company policy and Medicaid regulations.
- Effectively follows policies and procedures and abides by all guidelines, assignments and directions as set forth by the Clinical Director.
- Closes out the shift by ensuring no materials are left out at the end of the shift; ensures the group areas are clean.
- Ensures that incidents within the day treatment program are reported to the Clinical Director immediately.
- Performs other duties as required or assigned by the Clinical Director and/or designee.